The second-hand marketplace Shoppers Voice Displeasure About Sizing Modifications
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its size classifications for women's and children's garments without notifying all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with similar services.
They have suggested members to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Updates
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the service retracted a modification to its shipping options due to shopper criticism.